1. Introduction
Aisik (“we”, “our”), as a Sino-German joint venture, has over 20 years of experience in printer toner research and development and manufacturing, and is committed to providing global commercial printing users (“users” or “you”) with more cost-effective printing solutions that surpass original equipment. We understand that when you use our website (https://www.asctonerfactory.com/), you trust us to process your information. This Privacy Policy aims to clearly and transparently explain how we collect, use, disclose, and protect your personal information obtained through this website.
Protecting your privacy and data security is one of our core responsibilities. Please carefully read and understand the entire contents of this agreement before using the services of this website. Once you access, browse, or use this website, it indicates that you fully understand and agree to our collection, use, and processing of your information in accordance with the provisions of this agreement.
2. Scope of Information Collection
We primarily collect two types of information:
2.1 Information You Proactively Provide
When you communicate with us through the website contact form, email, or online consultation tools, you may proactively provide the following information:
Contact Information: Such as your name, company name, position, email address, and phone number.
Business Needs Information: For example, the printer brand (e.g., Canon, Ricoh, Xerox), model, specific toner compatibility requirements, customized service requirements, current supply chain status, and challenges you mentioned such as the “cost and quality dilemma.”
Project Details: When seeking “deep customization services” similar to those described in the website case studies, you may provide more detailed technical parameters, performance indicators (such as requirements for color accuracy and transfer rate), or sample testing requests.
2.2 Information We Automatically Collect
When you visit our website, we may automatically collect certain information through cookies and similar technologies to optimize your browsing experience and website functionality:
Device and Usage Information: This includes your IP address, browser type, operating system, access time, pages viewed on the website (such as sections like Customer Challenges, ASC Solutions, Cooperation Processes, etc.), dwell time, and referring URL.
Website Performance Data: We may collect anonymized aggregated data on website performance, such as page load speed and error logs, to ensure stable website operation.
3. Purpose of Information Use
We will strictly comply with laws and regulations and use the collected information for the following legitimate purposes directly related to our business:
Providing and Improving Solutions: Based on your business needs, we will evaluate and recommend the most suitable compatible toner products (compatible with nearly 20 major global printer brands), customized services, or one-stop solutions, as we have done for our South American customers.
Communication and Customer Service: We will respond to your inquiries and communicate with you regarding cooperation processes, sample testing phases, performance data verification, etc.
Internal Analysis and Business Development: Analyze website access patterns and user needs (such as focus on color accuracy, cost control, and supply chain efficiency) to improve our products, services, and marketing strategies, helping more users achieve the optimal balance between cost and quality.
Fulfilling Legal Obligations: Comply with applicable laws and regulations or respond to legitimate legal processes where necessary.
4. Information Sharing and Disclosure
We solemnly promise not to sell your personal information. We will only share your information with third parties in the following limited circumstances:
Affiliated Companies and Service Providers: To fulfill our services (such as product development, large-scale automated production, and logistics), we may share necessary information with our affiliates or third-party service providers bound by strict contracts (such as website hosting and data analytics service providers). These third parties can only process information on our behalf and are subject to the same strict confidentiality obligations.
Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will ensure that the transferee continues to comply with the commitments of this Privacy Policy.
Legal Requirements: We may disclose your information when we believe it is necessary to comply with laws, regulations, subpoenas, court orders, or governmental requirements, or to protect the rights, property, and safety of us, our users, or the public.
With Your Consent: We may share your information in other specific circumstances after obtaining your explicit consent.
5. Data Security and Retention
Security Measures: We employ industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. Just as we strive for “consistent quality” in manufacturing, we are committed to providing reliable protection for data security.
Data Retention: We retain your personal information only for the period necessary to achieve the purposes described in this agreement, unless required or permitted by law for a longer retention period. When information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Under the laws and regulations of your location, you may have the following rights regarding your personal information:
To access, correct, or update the personal information we hold about you.
In certain circumstances, to request the deletion of your personal information.
You may request to restrict or object to certain ways in which we process your personal information.
You may request a copy of your personal information (right to data portability).
If you wish to exercise the above rights, or have any questions about your personal information, please contact us using the contact information provided at the end of this agreement. We will respond to your request within a reasonable time after verifying your identity.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect information about your use of our website to remember your preferences, analyze website traffic, and improve user experience. You can control or refuse most cookies through your browser settings. However, please note that disabling cookies may affect the normal use of some website functions.
8. Third-Party Links
Our website may contain links to third-party websites (such as printer brand websites). This Privacy Policy applies only to this website. For any third-party websites you visit after clicking on a link, their information processing practices will be governed by that third party’s own privacy policy. We are not responsible for their content or privacy practices, and we recommend that you carefully read their privacy policies.
9. Children’s Privacy
Our website and services are not designed for children, and we do not knowingly collect personal information from children under the age of 16. If we discover that we have unintentionally collected children’s personal information, we will take steps to delete it as soon as possible.
10. Changes to the Privacy Policy
As our business develops or laws and regulations change, we may revise this Privacy Policy from time to time. Any changes will take effect after the updated version is posted on this page and the “Last Updated Date” is updated. We encourage you to check this page regularly for the latest information. For significant changes, we may notify you prominently through the website or by sending you a notice directly (where applicable).
11. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please feel free to contact us through the following methods:
ASC TONER
Email: sales@asctoner.com
Mailing Address: NO.3 Huanghe Road, Economic-Technological Decelopment Zone of Wuqiao County, Hebei Province, China.
We will be happy to assist you.
