Customer Location: Egypt
Background: The customer is one of Egypt’s largest toner wholesalers. Previously, their toner cartridge suppliers could not provide a complete range of specifications, forcing them to deal with multiple suppliers. This led to extended delivery cycles, higher procurement, logistics, and management costs, ultimately affecting end-customer satisfaction.
Solution: ASC offers a comprehensive portfolio of finished toner cartridges, covering black & white/color, generic/device-specific, and small/large capacity models—a total of 86 product types across 12 series. We provide unified standards, consolidated delivery, and centralized after-sales service as per customer requirements.
Results After Switching to ASC Cartridges:
Procurement costs reduced by 15%
Delivery cycle shortened to 20 working days
After-sales complaint rate decreased by 60%
End-customer repurchase rate increased by 20%
Annual sales for the customer increased by 8 million RMB
Significant enhancement in customer loyalty
